TL;DR: We don't store your prompts, we don't log your API requests, and we never use your data for training. Your data is proxied to the model provider and immediately discarded.
1. What We Collect
Only what's necessary to operate the service:
- Account info — Email address and API key.
- Payment info — Handled entirely by Lemon Squeezy. We never see your card details.
- Usage metrics — Aggregated token counts for billing. No content.
2. What We Don't Collect
- ✓ We do not store your prompt content.
- ✓ We do not log your API request bodies.
- ✓ We do not use your data to train models.
- ✓ We do not sell or share your personal data.
3. Request Handling
When you make an API request:
- Your request is authenticated and proxied to the model provider.
- The response is returned to you.
- Your content is not stored on our servers at any point.
- Only the token count is recorded for billing.
4. Third Parties
- Lemon Squeezy — Payment processing (PCI compliant).
- DeepSeek — Model inference. DeepSeek's API does not use customer data for training.
- Cloudflare — CDN and DNS.
5. Your Rights
- Access your personal data.
- Delete your account and data.
- Export usage history.
Contact: privacy@modelhub-api.com
6. Security
- TLS 1.3 encryption on all traffic.
- API keys hashed at rest.
- Regular security updates.
7. GDPR
For EEA users: we process data under contract performance. Data stored in mainland China with Cloudflare CDN. You may lodge a complaint with your local authority.